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ShaleProfile FAQ & Help

In this page we have provided answers to our most frequently asked questions.

  • ShaleProfile Analytics
  • Free Trials

ShaleProfile Analytics

What is ShaleProfile Analytics?
ShaleProfile Analytics is an easy-to-use service which allows you to analyze production, completion and other data related to US shale oil & gas production on any level (basin/operator/individual well).
How does ShaleProfile Data differ from Analytics?
ShaleProfile Data is a data service which gives you access to all the data that we extract and cleanse in an easy-to-use format, but it does not come with any online visualizations. It is meant for customers who wish to use their own BI tools or products.
Where does your data come from?
Our data comes from state agencies and other sources, like FracFocus.org
How often is your data updated?
We continuously monitor our sources for any changes and process these once found. For most sources, this happens several times a day. Many of our customers rely on highly up-to-date data and some have created trading algorithms on top of our data.
How many states do your plans cover?
We cover 13 states in the US, which together are good for more than 99% of all the horizontal wells that are being drilled.
Can I export data from ShaleProfile Analytics ?
You can export the data from any chart in ShaleProfile Analytics with the Professional version (or higher). But if you look for an easy way to access all our data, please see our ShaleProfile Data service.
Can I request custom-built dashboards?
ShaleProfile Analytics contains generic dashboards, but we can also create custom dashboards based on your exact needs. There is an additional fee involved, which depends on the effort required and a hosting fee.
Can I upgrade or downgrade anytime ?
You can upgrade or downgrade your subscription at any time.
On what level do you have your production data?
Our production data is always provided on a monthly basis, per well. For states that do not offer this (e.g. Texas and Louisiana), we have implemented algorithms that allocate the production data in the best way (using all the available data) to this level.
Do you also have data on vertical wells?
We only process data on vertical wells in case we have to do this in order to get well-level production data (e.g. for Texas). This data is part of our data service, so that customers can verify our allocation process, but it doesn’t cover all vertical wells. In our analytics services, vertical wells have been filtered out.
Do you have data on permit activity?
As per May 2020 not yet, but this is on our roadmap for the 2nd half of 2020.
Do you have directional surveys?
We started with this in May 2020 and it is now available for several states. Contact Support to get the latest information.
Do you have royalty or well cost information?
As per May 2020 not yet, but we aim to include this in the future.

Free Trials

How does the free trial work?

Signing up for a free trial of ShaleProfile is easy:

1- Visit shaleprofile.com/trial and submit the required information such as your name, email address and company.

2- Verify your email address and create your password.
This will give you access to a personal free trial account that is valid for 10 days.”

What ShaleProfile Dashboards can I access during the free trial?
The free trial allows you to access all the dashboards and data of the Professional version of ShaleProfile Analytics.
What features are inaccessible during the free trial?

The exporting of data is disabled in the free trial.

Do I pay anything for the free trial?
No. The trial is free and we don’t ask for credit card details. When your trial ends, your account will be paused and you’ll have the option to upgrade to a paid account.
How long will I have access to my free trial account?

All free trial accounts are provisioned for 10 days. After this period, access to your trial account will be withdrawn.

Account access can be extended by discussing your needs with an account executive.”

Can I cancel my trial?
Trial accounts automatically expire after 10 days.
How do I upgrade from a free trial to a paid account?

Upgrading to a paid account requires purchasing a subscription of ShaleProfile Analytics.

An Account Executive can help recommend the best paid plan for your needs. To proceed, you can:

  • Email: sales@shaleprofile.com
  • You can also schedule a 30-min demo at shaleprofile.com/demo
Can I export data?
Exporting of data is only available in the paid version of Shale Profile Analytics (Professional and higher).

Do you still have unanswered questions ?

If you do not see the answer to your question here, please do not hesitate to contact us.

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